Wednesday, November 19, 2014

Resolve Software Problems

Image courtesy of Stuart Miles
/ FreeDigitalPhotos.net
This is the seventh session in the series on Certificate III Information, Digital Media & Technology - Support. In this session Jeremy Kilpatrick covers undertaking software maintenance procedures.
Jeremy looks at the whole process from
  • undertaking software maintenance according to maintenance procedures
  • maintain accurate records according to orgainsational guidlines
  • resolve a defined range of equipment and software problems
  • flow charts
Students will find the content of this Adobe Connect session most helpful for Support Assessment C.
Click the corresponding link in the column to the right to access the recording.

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