| This session refers to the Certificate IV Information Technology Support course. In this session Jeremy Kilpatrick covers Migrate to new technology and Provide IT advice to clients. |
The session covers the following points:
- Develop an SLA
- Comparison table
- Identify ISP features
- Wireless routers
- Maintenance strategies
- consistency of Internet connectivity
- software versions current
- continuity of IT services
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| Students will find the content of this Adobe Connect session most helpful for Implement maintenance procedures - Assessment 1. |
| Click the corresponding link in the column to the right to access the recording. |
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